FREQUENTLY ASKED QUESTIONS



Why buy from Blue Harbor Online?
Blue Harbor Online offers quality high-end smartphone devices and related accessories to customers worldwide. Merchandise purchased from Blue Harbor Online comes in original factory packaging with all accessories as supplied by the manufacturer, and is backed by full manufacturer's warranty. Blue Harbor Online's unparalleled customer service keeps customers coming back for all their wireless needs.

What is an unlocked phone?
Unlocked phones are basically phones that can accept a SIM card of any GSM carrier worldwide. Some of the popular GSM carriers are: T-Mobile, AT&T, Rogers, Zain, Movistar, Digicel, Fido, Vodafone, Orange, O2, Digitel, TelMex, Airtel, MobileOne, and many more.

Will I be able to use an unlocked phone on my network?
If you are currently using a SIM card in your mobile phone, you simply need to insert the SIM card in an unlocked phone and you can begin using the device right away. You will need to subscribe to the appropriate calling or data plan with your local carrier in order to use certain features like emails and internet access.

When will I receive my order?
All items listed by Blue Harbor Online are in stock and ship out the same business day. Customers receive an email with tracking information as soon as their order ships. Orders are delivered according to the shipping speed selected at checkout.

Do you ship internationally?
Blue Harbor Online currently accepts orders on its website only for shipments to the US and Canada. Existing international customers may contact Blue Harbor Online to arrange for international shipments.